Taste the Pinkberry Difference!
Privacy Policy
Who we are
At Swirly Goodness Philippines Inc - an authorized licensee of Pinkberry World (referred to as “Pinkberry PH”, “we,” “our,” or “us”), we prioritize your privacy and are dedicated to safeguarding your personal information in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (“DPA”). We want you to be informed on how we collect, use, protect, manage, and share your personal information when you use our website. If we request your personal information, we assure you it will be handled in accordance with this Privacy Policy. We invite you to read further to learn more about our privacy practices.
Coverage of this policy
This Privacy Policy applies to the personal data we collect from our customers, guests, vendors, business partners, and users of our website.
This privacy policy sets out how Pinkberry PH uses, protects and controls any Personal Data that you will provide in the delivery websites (“www.pinkberryphilippines.com”). The Company may change this policy from time to time by updating it in accordance with subsequent Laws and Implementing Rules and Regulations. The terms of this Privacy Policy apply to all users of this Site.
What and Why your data is collected
WEBSITE ACCESS:
While you visit our site, we’ll track:
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Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
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Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
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We’ll also use cookies to keep track of cart contents while you’re browsing our site.
STORE VISIT:
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When you purchase from us, we’ll ask you to provide information including your name, billing address or shipping address (for deliveries), Email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
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Send you information about your account and order
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Respond to your requests, including refunds and complaints
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Process payments and prevent fraud
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Set up your account for reward promotions
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Comply with any legal obligations we have, such as calculating taxes
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Improve our store offerings
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Send you marketing messages, if you choose to receive them
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If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
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We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
How long your data is retained
In compliance with the DPA of 2012, Pinkberry PH will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once your data is no longer needed, we will securely dispose of or destroy it according to our data retention and disposal policy.
How we protect your data
Pinkberry PH implement physical, technical, and organizational measures to ensure the security and confidentiality of your personal data. Access is limited to authorized personnel who are trained in data protection practices.
Protection measures
Pinkberry PH maintains the following measures (including but not limited to) to ensure protection of our clients’ Personal Data against disclosure, loss, theft, unauthorized access, modification or usage:
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Password encryption of data
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Restricted file access to authorized employees
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Firewall security
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Regular audit trails
Disclaimer
These implemented measures may still be subject to human and operational error and are not completely foolproof. Pinkberry PH has taken contingencies to prevent unauthorized access, improper processing, or usage of Members’ Personal Data through the above stated measures.
Cookies
Pinkberry PH website uses cookies i.e. identifier data, stored in the memory of the device you use when you visit and access our sites.
Cookies are used to recognize the devices you use in order to improve your user experience. These may also provide information to the owners of the site.
These cookies are encrypted and do not save any Personal Data about you. Please note that If you disable or block cookies, you will not be unable to access the full services of Pinkberry PH's website.
How you can control your personal information
You have the right to access and correct your personal information. If you have created an online account, you can login and modify your personal information as necessary.
On the other hand, members and clients can also withdraw consent of Personal Data storage and usage from Pinkberry PH at any time. Depending on the nature of your withdrawal, Pinkberry PH may not be in a position to continue to extend our benefits and services to you.
To exercise these rights, please send a written request to our Data Protection Officer with the following contact information below.
DPO Contact information
Should you have any concerns regarding this Privacy Policy, our data privacy practices, or your personal information, you may contact us through:
- Contact number: (+63) 920 953 1959
- Email Address: dpo.sgpi@educar.ph